Delivery

• Orders placed after 4:30pm on Fridays, or on Saturday or Sunday, will be dispatched the following Monday for delivery Tuesday.
• UK Mainland orders below £99 (inc VAT) are subject to a £6.00 handling and packaging fee.
• The following postcodes will receive delivery in 2 working days: AB30, AB33, AB34, AB35, AB36, AB37, AB38, AB42, AB43, AB44, AB45, AB53, AB54, AB55, AB56, DD8, DD9, HS1, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV52, IV53, IV54, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH49, PH50, RD1
• The following postcodes will receive delivery in 3 working days: HS2, HS3, HS4, HS5, IV46, IV47, IV48, IV49, IV51, IV55, IV56, KW16, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, RD2, RD3, RD4
• The following postcodes will receive delivery in 5 working days: HS6, HS7, HS8, HS9, KA27, KA28, KW17, PH42, PH43, PH44, ZE1, ZE2, ZE3
• Some products are drop-shipped direct to you from our supplier. The delivery timeframe for these goods will not necessarily be on a next day schedule and may take up to 3 days to arrive. Drop shipped goods do not qualify for Saturday or Sunday Delivery.
• Some orders which contain larger quantities of products will be shipped on pallets. These will take up to 3 working days to deliver. We will inform you in advance if your order will be delivered on a pallet.
• Deliveries outside the UK mainland are all subject to delivery charges - these charges are clearly specified at the checkout.
• As soon as your order is dispatched we will notify you by e-mail. If it is not possible to dispatch your order within the allotted time period or if for any reason it is not possible to fulfil your order we will inform you by email or telephone.
• We endeavour to dispatch your goods as above and if any extreme circumstance prevents us from doing this we will let you know. In some cases, there may be circumstances outwith our control which prevent your next day delivery taking place (traffic problems, bad weather etc) and in this case we will update our website and social feeds. Whereas we take every care to ensure that your product is delivered within the time stated we take no responsibility and will incur no liability for any late delivery or any 3rd party costs.
• All deliveries will be made by road transport carrier or by air transport to some countries and will require a signature on delivery. Customers should make every effort to be available to receive the delivery as no parcels will be left without a signature. In the event of the customer not being home when delivery is attempted, a card will be left detailing the drivers actions e.g. taken to a convenient local collection point, left with a neighbour, details of how to arrange a re-delivery or to collect from the local parcel company depot. We will only leave your delivery with a neighbour if you specify this in the order delivery note.
• Local orders can be collected during office hours at our warehouse in Glasgow. Photographic proof of ID is required at the time of collection and you must let us know as quickly as possible during office hours of your intent to collect.
• It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging please sign for the goods as damaged. If this is not possible please ensure you sign for the goods un-examined to allow us to take any claims up with our delivery partners if necessary.
• Prices for delivery are subject to change without prior notice by TOOLSTOP. TOOLSTOP reserve the right to contact the customer prior to dispatch of goods to inform of a change in the cost of delivery.

• Please let us know about any non-deliveries as soon as possible (if delivery time has exceeded the expected date).
• If you are in the UK: you should expect your goods by the date shown in your confirmation email.
• If you are outside the UK: you should expect your goods within five working days.

• If you're based within 50km of our G71 warehouse, you can Click & Collect your order from us. Find out more.

• Please note, we are not currently offering international deliveries.

• Our carriers do not deliver to PO Boxes or BFPO addresses. We apologise for any inconvenience this may cause

​This is a list of forthcoming public holidays in the UK when our carriers do not collect from our warehouses and therefore your deliveries will be delayed by a day if the holiday falls within the delivery period (you will be notified at checkout when you can expect your delivery). Overseas customers should bear in mind that your own local holidays may also impact delivery time.

2024: 1st January, 29h March, 1st April, 6th May, 27th May, 26th August

• Orders placed after 4:30pm on Fridays, or on Saturday or Sunday, will be dispatched the following Monday for delivery Tuesday.
• UK Mainland orders below £99 (inc VAT) are subject to a £6.00 handling and packaging fee.
• The following postcodes will receive delivery in 2 working days: AB30, AB33, AB34, AB35, AB36, AB37, AB38, AB42, AB43, AB44, AB45, AB53, AB54, AB55, AB56, DD8, DD9, HS1, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV52, IV53, IV54, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH49, PH50, RD1
• The following postcodes will receive delivery in 3 working days: HS2, HS3, HS4, HS5, IV46, IV47, IV48, IV49, IV51, IV55, IV56, KW16, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, RD2, RD3, RD4
• The following postcodes will receive delivery in 5 working days: HS6, HS7, HS8, HS9, KA27, KA28, KW17, PH42, PH43, PH44, ZE1, ZE2, ZE3
• Some products are drop-shipped direct to you from our supplier. The delivery timeframe for these goods will not necessarily be on a next day schedule and may take up to 3 days to arrive. Drop shipped goods do not qualify for Saturday or Sunday Delivery.
• Some orders which contain larger quantities of products will be shipped on pallets. These will take up to 3 working days to deliver. We will inform you in advance if your order will be delivered on a pallet.
• Deliveries outside the UK mainland are all subject to delivery charges - these charges are clearly specified at the checkout.
• As soon as your order is dispatched we will notify you by e-mail. If it is not possible to dispatch your order within the allotted time period or if for any reason it is not possible to fulfil your order we will inform you by email or telephone.
• We endeavour to dispatch your goods as above and if any extreme circumstance prevents us from doing this we will let you know. In some cases, there may be circumstances outwith our control which prevent your next day delivery taking place (traffic problems, bad weather etc) and in this case we will update our website and social feeds. Whereas we take every care to ensure that your product is delivered within the time stated we take no responsibility and will incur no liability for any late delivery or any 3rd party costs.
• All deliveries will be made by road transport carrier or by air transport to some countries and will require a signature on delivery. Customers should make every effort to be available to receive the delivery as no parcels will be left without a signature. In the event of the customer not being home when delivery is attempted, a card will be left detailing the drivers actions e.g. taken to a convenient local collection point, left with a neighbour, details of how to arrange a re-delivery or to collect from the local parcel company depot. We will only leave your delivery with a neighbour if you specify this in the order delivery note.
• Local orders can be collected during office hours at our warehouse in Glasgow. Photographic proof of ID is required at the time of collection and you must let us know as quickly as possible during office hours of your intent to collect.
• It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging please sign for the goods as damaged. If this is not possible please ensure you sign for the goods un-examined to allow us to take any claims up with our delivery partners if necessary.
• Prices for delivery are subject to change without prior notice by TOOLSTOP. TOOLSTOP reserve the right to contact the customer prior to dispatch of goods to inform of a change in the cost of delivery.
•  

• If you're based within 50km of our G71 warehouse, you can Click & Collect your order from us. Find out more.

• Please note, we are not currently offering international deliveries.

• Our carriers do not deliver to PO Boxes or BFPO addresses. We apologise for any inconvenience this may cause

​This is a list of forthcoming public holidays in the UK when our carriers do not collect from our warehouses and therefore your deliveries will be delayed by a day if the holiday falls within the delivery period (you will be notified at checkout when you can expect your delivery). Overseas customers should bear in mind that your own local holidays may also impact delivery time.

2024: 1st January, 29h March, 1st April, 6th May, 27th May, 26th August