Toolstop operates a 60-day return policy. Should you require to return any product, we will allow you to do so within 60 days of the day of receipt (EG if the item is an unwanted gift). If you wish to do this, please see our RETURNS PAGE for full details and RETURNS FORM.
We are very busy in the period leading up to Christmas (November 19th - December 21st) and therefore any orders placed during a weekend and on a Monday may be subject to a 1-day delay in being delivered.
See our delivery table for expected delivery schedules over the Festive period.
Our staff will be working throughout the festive period so please check the delivery schedules on our product pages for the best indication of when you can expect your order.
|ORDER PLACED*||ORDER DELIVERED BY|
|Up to 18th December||Next Working Day
(up to 2 working days for orders placed
over the weekend and Mondays)
|Wed 19th December @ 17:15
(last chance to order for Christmas)
|Mon 24th December|
|Thu 20th December||Fri 28th December|
|Fri 21st December||Fri 28th December|
|Sat 22nd December||Fri 28th December|
|Sun 23rd December||Mon 31st December|
|Mon 24th December||Mon 31st December|
|Tue 25th December||Fri 4th January 2019|
|Wed 26th December||Fri 4th January|
|Thu 27th December||Fri 4th January|
|Fri 28th December||Mon 7th January|
|Sat 29th December||Mon 7th January|
|Sun 30th December||Mon 7th January|
|Mon 31st December 2018||Tue 8th January|
|Tue 1st January||Tue 8th January|
|Wed 2nd January||Tue 8th January|
|Thu 3rd January||Wed 9th January|
|Fri 4th January||Wed 9th January|
*PLEASE NOTE - table above assumes that the order is placed by 5:15pm (GMT) unless otherwise stated. Orders after the cut off time will be pushed back to the following days delivery timeframe.
Please allow more time for overseas orders.
Orders placed for items which we state are delivered direct from our suppliers may take longer than the stated time to dispatch during the festive season.
|DATE||OPENING HOURS (GMT)|
|Sat 15th December||CLOSED|
|Sun 16th December||CLOSED|
|Mon 17th December||Open 08:00 - 17:00|
|Tue 18th December||Open 08:00 - 17:00|
|Wed 19th December||Open 08:00 - 17:00|
|Thu 20th December||Open 08:00 - 17:00|
|Fri 21st December||Open 08:00 - 12:30|
|Sat 22nd December||CLOSED|
|Sun 23rd December||CLOSED|
|Mon 24th December||CLOSED|
|Tue 25th December||CLOSED|
|Wed 26th December||CLOSED|
|Thu 27th December||Open 08:00 - 17:00|
|Fri 28th December||Open 08:00 - 17:00|
|Sat 29th December||CLOSED|
|Sun 30th December||CLOSED|
|Mon 31st December||CLOSED|
|Tue 1st January||CLOSED|
|Wed 2nd January||Open 08:00 - 17:30|