Free Next Working Day UK Delivery On All Orders Over £24.99 inc. VAT*
The best way to be kept up to date with any delivery issues is via our twitter feed
NORMAL UK DELIVERY SCHEDULE
TOOLSTOP offers a same day dispatch service on all orders made before the following cut off times
** All orders received after 5:30pm Friday or on Saturday or Sunday will be despatched the following Monday for delivery on Tuesday.
*UK Mainland orders below £25 (inc VAT) are subject to a £6.95 handling and packaging fee.
†We offer a 2 to 3 day delivery to the following postcodes - AB38, HS, IV21-28, IV40-49, IV51-56, KA27-28, KW5, KW11-17, PA36, PA40-80, ZE and all of Northern Ireland.
Large Items - Some large size deliveries will be made on a pallet and you will be notified at the checkout if this will be the case. Please ensure you have access for large vehicles at you delivery address and have facilities to handle pallets. Also allow 2-3 days for pallet deliveries.
Toolstop also offers UK mainland customers a pre-midday next day delivery for a flat rate of £5 for orders of £25 or over and £12 for orders under £25. We also offer a Saturday delivery for a flat rate of £10 (orders of £25 or over).
Deliveries outside the UK mainland are all subject to delivery charges - these charges are clearly specified on our product pages and at the checkout.
As soon as your order is despatched we will notify you by e-mail. If it is not possible to deliver your order within the allotted time period or if for any reason it is not possible to fulfil your order we will inform you by email or telephone.
Next day delivery is defined as "the next working day following your order".
All deliveries will be made by road transport carrier or by air transport to some countries and will require a signature on delivery. Customers should make every effort to be available to receive the delivery as no parcels will be left without a signature. In the event the customer not being in when delivery is attempted, a card will be left detailing the drivers actions e.g. taken to a convenient local collection point , left with neighbour, details of how to arrange a redelivery or to collect from the local parcel company depot. We will only leave your delivery with a neighbour if you specify this in the order delivery note.
Local orders can be collected during office hours at our warehouse in Glasgow, Lanarkshire or can be delivered same day at extra cost to be confirmed at the time of the order.
It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.
Prices for delivery are subject to change without prior notice by TOOLSTOP. TOOLSTOP reserve the right to contact the customer prior to despatch of goods to inform of a change in the cost of delivery.
All local taxes and duty is to be paid by the receiver.
SPECIAL NOTICE - For deliveries to Norway there is an additional KR250 Formal Clearance charge. Therefore, to minimise charges, all deliveries to Norway will be delivered in 1 shipment once we have completely packed your order.
PO Boxes and BFPO Addresses
Our carriers do not deliver to PO Boxes or BFPO addresses. We apologise for any inconvenience this may cause
Future UK Public Holidays
This is a list of forthcoming public holidays in the UK when our carriers do not collect from our warehouses and therefore your deliveries will be delayed by a day if the holiday falls within the delivery period. Overseas customers should bear in mind that your own local holidays may also impact delivery time.
- 3rd April 2015
- 6th April 2015
- 4th May 2015
- 25th May 2015
- 31st August 2015
- 25th December 2015
- 28th December 2015