Iceland, Gibraltar, Guernsey, Jersey, Norway and Switzerland.
All orders to non-EU countries we ship to should not pay VAT (regardless of currency). Your order will be zero-rated at checkout. You may be due to pay VAT in your own country.
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
If your country is listed above and you have and provide a valid VAT number for your business at checkout, your order will be zero-rated from Toolstop.
More information can be found here. Otherwise, you will need to pay the VAT.
Please use the following formats when entering your VAT number (PLEASE NOTE any LETTERS are CASE SENSITIVE).
You do not need to put your country code at the start of your number.
|Austria||U12345678||9 characters the first character is always a ‘U’|
|Belgium||1234567890||10 characters - Prefix with zero ‘0’
if you have a 9 digit VAT number
|9 or 10 characters|
||8, 9 or 10 characters.
If more than 10 characters are
provided delete the first 3
12345678901, X1234567890, 1X123456789 or XX123456789
|11 characters May include alphabetical
characters (any except O or I) as first
or second or first and second characters.
|8 or 9 characters Includes one or
two UPPER CASE alphabetical characters
(last, or second and last, or last 2)
|9 or 12 characters|
|12 characters. The 10th
character is always B
|9 characters includes 1 or 2
(first or last or first and last)
If you have been charged VAT on your order and live in an EU country (excluding the UK), you can contact us through our live chat service for an instant response during opening hours. You can do this by clicking on the icon at the bottom of this page.
Our team can be reached by phone on +44 1698 819 000.