Festive Delivery Schedule
Toolstop aim to dispatch all orders on a next working day delivery service, however, it is inevitable that our delivery partners will be stretched in the lead-up to, and during the festive period, so we expect some delays. You will receive notifications from DPD if they expect a delay with your delivery. See the table below to see our expectation of when you should expect your delivery. This table is for the UK only.
| Date | Delivery time frame |
| 5/12/2023 - 21/12/2023 | All deliveries will be sent on a next day service Monday to Friday. Last day for Christmas delivery 21st December. |
| 22/12/2023 - 2/1/2023 | 3-5 working day delivery |
| 3/1/2023 - 4/1/2023 | 2-3 working day delivery |
| 5/1/2023 | We anticipate being back to next working day delivery |
Extended Christmas Returns
Any orders placed between Monday 20th November and Thursday 21st December will qualify for our extended Christmas returns. You will have until the 12th January 2024 to submit your returns claim. To view our full returns policy, see our returns page.
Festive Opening Hours
Check the table below to see our opening hours during the festive period. We can be contacted by phone on 01698 819000 or 0800 107 8665 while we are open. Outside of these hours please contact us and we will deal with your enquiry ASAP. PLEASE NOTE our Trade Counter is CLOSED from 21st December and opens again on the 2nd January 2024.
| Date | Opening Hours |
| 18/12/2023 - 21/12/2023 | 08:00-17:00 |
| 22/12/2023 - 01/01/2024 | CLOSED |
| 02/01/2024 | 08:00-17:00 - Back to normal |