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HiKOKI Warranty

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HIKOKI Hi5 WARRANTY:

Introducing the new HiKOKI Power Tools extended 5 year warranty. The HiKOKI Hi5 Warranty scheme covers cordless brushless tools in the 18V and 36V (Multi Volt) ranges. You can register your cordless brushless power tools for an extra 2 years over the automatic 3 years from the Heavy Duty Warranty. Batteries 5.0AH and above are covered, including Multi Volt batteries. Online registration is required within 4 weeks of purchase via the HiKOKI Power Tools (UK) Ltd website. To register your tool, click here.

HIKOKI HEAVY DUTY WARRANTY:

The HiKOKI Heavy Duty 3 year warranty scheme covers all corded tools, brushed cordless tools and non brushless cordless tools including torches, radios etc. as well as batteries under 18V and 12V Peak brushless power tools. Cordless gas nailers and pneumatic nailers are not eligible for the extended 3 year warranty but are instead covered by the standard 12 month warranty. Online registration is required within 4 weeks of purchase. To register your tool, click here.

IF YOU HAVE AN EXISTING WARRANTY:

Any warranty registrations that were entered on the Hitachi Power Tools site have been archived in accordance with GDPR. You have the right to access your data or have your data deleted at any time. If you would like a copy of your warranty data, please email info@hikoki-powertools.co.uk.

WHAT DOES THE EXTENDED WARRANTY COVER?

This scheme is only available to new tools purchased, used and collected in the UK.

We undertake to replace or repair any part found to be defective in material or workmanship, within 60 months of delivery to the original purchaser.

WHAT IS NOT COVERED?

All corded tools, brushed cordless tools and non-brushless cordless tools including torches, radios etc. are not eligible but are automatically covered under the 3 year heavy duty warranty. Batteries under 18V and 12V Peak brushless power tools are not eligible for the extended warranty but are automatically covered under the 3 year heavy duty warranty.

Cordless gas nailers and pneumatic nailers are not eligible for the extended warranty. They are covered by the standard 12 month warranty.

Fleet tools are not eligible for the extended warranty. These are covered by a 3 month warranty against manufacturing defects.

Defects arising from neglect, misuse, accident or general wear and tear except as provided by statute are not eligible for cover under the extended warranty.